American Convey Vacation: Journey Weekly
Personnel: 5,600
200 Vesey St.
New York, NY 10281
Cellphone: (212) 640-2000
Site
Executives

PRESIDENT: Audrey Hendley
Publicly traded organization delivers American Express Card customers with entry to gains via community of partners in lodging, air, cruise and spot ordeals.
Enabled vacation consultants to see unused airline tickets and credits in buy to exchange them irrespective of acquire channel.
Transitioned 5,000 global employees to remote perform environments.
With 400% maximize in average daily calls last March, rapidly labored to give consultants the instruction and resources to provide updates on cancellation insurance policies, hotel closures.
Enabled card associates to terminate their own flights online and delivered a Covid-19 information hub for them.
Partnered with Hilton to donate up to 1 million resort rooms and Marriott to offer $10 million truly worth of hotel stays for health care specialists across the U.S.
Joined associates to start “Let us Go There” campaign, an initiative to reignite the discussion all around future journey organizing.
Released “Each individual Stage of the Way” campaign that concentrated on making purchaser assurance and reassurance all-around the return to travel.
Implemented contactless check out-in, minimal ability, pre-portioned dining and non-practitioner spa treatments at Centurion Lounges.
Participated in American Express’ Shop Compact campaign, which invested extra than $200 million to aid jump-start off paying out at little merchants impacted by Covid-19.
Showcased curated assortment of personal stays, together with hand-picked private retreats and villas, for card associates searching for additional privacy and place.
In accordance to the American Categorical Journey: World wide Journey Tendencies Report, 76% of those polled are creating their destination want checklist for potential journey even however they might not be able to journey nevertheless, and 63% reported they are saving credit card points so they can go on a getaway when they sense at ease traveling. AmEx expects vacation to resume later on this calendar year.
