Intrepid Releases Integrated Yearly Report
Intrepid Travel’s 2020 integrated annual report has been introduced and illustrates the problems the organization confronted because of to the worldwide pandemic.
The world’s largest B Corp travel enterprise has made an annual report because 2017 to fulfill high requirements of public transparency. Final year’s report outlines tales of resilience as the vacation corporation navigated the impacts of COVID-19 and showcased highs and lows, from halting worldwide functions for the initial time in its 32-12 months heritage to the company’s recognition as one of the world’s most innovative firms in 2021 by Quickly Business.
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The 2020 report disclosed noteworthy details such as:
—Refunded about $21 million to buyers in reaction to COVID-19 cancellations
—Processed far more than 43,000 vacation credits
—Reduced the workforce by virtually 50 percent globally
—Reviewed its working day tours division Urban Adventures and introduced a new economically viable product, which sees excursions operated by way of its DMC and choose 3rd-occasion operators
—Launched 81 new trips in response to new domestic vacation demand from customers. Like all Intrepid excursions, these are absolutely carbon offset
—Became the first and only world wide tour operator with confirmed science-primarily based weather targets, developing an emissions trajectory in line with a 1.5-levels Celcius earth
—Dispersed AUD $1.2m to communities about the environment via The Intrepid Basis
—Secured the major investment decision in its 32-year history with a strategic partnership with French relatives enterprise Genairgy
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“We know that we develop worth by means of much more than just our bottom line,” stated James Thornton, CEO of Intrepid. “While we’ll all appear back again on 2020 as a year of loss—there have been a lot of chances, as well.”
Thornton led the organization by way of the pandemic.
“We took a story of survival and turned it into a story of power. We ended the 12 months by securing a new strategic partnership that will support recognize our long run transformation, and I’m self-assured Intrepid will arrive out the other aspect of this as a far more innovative firm,” he pointed out.
Intrepid hopes that by releasing this report, the organization will stimulate other journey businesses to undertake integrated reporting in purchase to create additional transparency in just the vacation industry.
“The have faith in of our travelers and the rely on of our sector will be a important section of our restoration. This report aids us deliver on that, and reveals that even in the most difficult of several years, Intrepid is a business that lives our values.”
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